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Top Frequently Asked Questions

Where are you located?

What methods of payment are accepted?

How do I register for a course?

Emily teaches out of two different shooting range locations.  Range USA at 620 Corporate Point Way in Knoxville, and Windrock Shooting Range located at 720 Windrock Road, Oliver Springs, TN 37840. Note: Personal safety seminars such as Refuse to be a Victim® can be held at your location or other venues. 

How do I register for a course?

What methods of payment are accepted?

How do I register for a course?

You may register by visiting the Firearms Courses tab on this website. Courses listed on this website are at Windrock Shooting Range.


Courses held at Range USA must go through their website. Visit shootpointblank.com to register. 



What methods of payment are accepted?

What methods of payment are accepted?

Can I get a gift card or gift certificate?

Payment may be made by Visa, MasterCard, American Express, or PayPal with the submission of a completed registration form. 


Payment information is encrypted and processed over our secure website. No personal checks are accepted. If you wish to pay cash, please notify Emily through the contact form. 

Can I get a gift card or gift certificate?

Can I get a gift card or gift certificate?

Can I get a gift card or gift certificate?

Yes! Digital gift cards are available by visiting the Firearms Courses page. Select from several design options and gift amounts to choose from. 

What type of training do you provide?

Can I get a gift card or gift certificate?

What type of training do you provide?

Emily teaches the state of Tennessee Enhanced Handgun Permit Course, as well as private lessons. She is a certified NRA Basic Pistol Instructor, and Chief Range Safety Officer. She can teach basic rifle or shotgun courses/lessons but works predominately with handguns. Advanced courses are subject to availability and include topics such as accuracy mastery and low light fundamentals. 

When are your classes?

Can I get a gift card or gift certificate?

What type of training do you provide?

Emily works by appointment only. 

Typically permit courses are on Saturdays or Sundays. Private lessons are available on Mondays, Wednesdays, and Sundays - dependent on range location. Click on Firearms Courses to find out more. 

What do I need to bring?

What happens if it rains, snows, or hails?

What happens if it rains, snows, or hails?

A working handgun, 50 rounds of ammunition, pen, paper, and lunch/snacks is ideal for carry permit courses. Private lessons need a working handgun and ammunition. 


Handguns, eye protection, and ear protection are available for use free of charge.  Ammo is available for sale (some calibers may bout of stock).

What happens if it rains, snows, or hails?

What happens if it rains, snows, or hails?

What happens if it rains, snows, or hails?

 Courses will continue as planned unless the facility closes. Emily will reach out to any registered students to inform of any changes. 


Windrock Shooting Range follows the Windrock Park in determining if closure is required. Outdoor range qualification is with overhead cover so most times weather is not an issue unless it causes flooding or icing of the main roads.


How do I reschedule or cancel?

What happens if it rains, snows, or hails?

Can I book a private or group course?

All Sales are Final. If you register for a course you are expected to attend. If you do not, refunds are not given and you have six months to reschedule. 


 Under rare circumstances courses may be cancelled by the Instructor. In these instances refunds will be given (if requested within 7 days of cancellation) or the option to reschedule for a later date. 

Can I book a private or group course?

What precautions are you taking against COVID-19?

Can I book a private or group course?

Absolutely! Emily has private and group handgun permit courses as well as private lessons available. Please send a message letting her know what dates you are thinking of, and how many people will attend, and she will follow up with you.  

Are masks required?

What precautions are you taking against COVID-19?

What precautions are you taking against COVID-19?

No manadate in Knox County and Anderson County means locations are mask-free. You are welcome to wear a mask if you choose. 

What precautions are you taking against COVID-19?

What precautions are you taking against COVID-19?

What precautions are you taking against COVID-19?

All hard surfaces are sanitized prior to and immediately after courses. Social distancing 6 feet or more may not be possible at all times throughout instruction. Emily will communicate to you if and when she may need to get closer to you - most often this is on the firing line only. 

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